We Service All Makes & Models
2 Years/24,000 Mile Parts & Labor Warranty
We Diagnose & Fix Problems The First Time
Your Neighborhood Full Service Repair Facility
Convenient Financing Options Available
June 13, 2021
When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good. That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.
Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues. You might even want to write them down so you don't forget. Is there an unusual smell? What does it smell like? Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed? Does it change when you turn a corner?
Keep your expectations realistic. Some conditions may take a long time to diagnose and repair. If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow. If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time.
Most importantly, be available for any communication from the service advisor. If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward.
The service facility wants your experience with them to be good just as you do. With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.
Tuffy Tire & Auto Service Oswego
1555 US Highway 34
Oswego, Illinois 60543
630-898-6220
December 29, 2024
If your vehicle creaks and squeaks when you drive down the road, it may mean that some of the metal parts are rubbing against each other and need to be lubricated. Those could be parts of the suspension, steering system and the drivetrain. Years ago, most vehicles had to have their chassis (wha... More
December 22, 2024
Can you think of anyone who enjoys aging? Wrinkles where you don't want them, gray hair, eyes that won't focus any more, no stamina. Believe it or not, your tires age, too, and they don't get better the older they get. And here's the important thing to know, even if they can still pass a tread... More
December 15, 2024
There are some dashboard lights you should pay more attention to than others. One is the air bag light. If it's on and your vehicle is in an accident, your air bags probably won't do their job. Automakers began installing air bags in the late 1990's since they were mandatory in the United State... More
